01Our Customer Values
We value all our customers. Our aim is to deliver the highest quality product, with the best possible service. We believe in customer satisfaction. If for any reason, you are unhappy with your purchase please feel free to return it and we will issue you with a full refund.
Melting Messages promises to delivery on quality and create products which will stand out from the rest.
01Personalised Service Now Available
We are pleased to launch our new bespoke message service. If you can't see what you are looking for in our range of stock messages, then this will allow you to create a unique message for those very special occasions.
If you are purchasing a candle as a gift and you would like to sent it straight to the receiver, please let us know and we will make sure no receipt is included in the parcel.
01Subscribe to our newsletter to receive discounts
Quite often we send out discount codes on special occasions. So make sure you subscribe to our newsletter to receive a little surprise in your inbox every now and then.
02Tag us on Instagram
Tag @meltingmessages with your great candle experience on Instagram and we'll send you a discount code to enjoy more lovely candles at great prices.
We send all purchases within the UK by Royal Mail or another track-able courier service. International shipping is by Royal mail also and will be charged at the necessary rate.
Items will be dispatched within 24 hours from the time of order. It will take 2-3 days for standard UK orders and 5-7 days for International orders.