Terms & Conditions

Melting Messages Terms and Conditions

Our Company

Melting Messages and Melting Moments is a trademark of Melting Ltd, registered and based in the United Kingdom.

Registered Office:

Melting Ltd
Business & Technology Centre
Chroma House
Shire Hill
Saffron Walden
CB11 3AQ
United Kingdom

Registered in England and Wales with company registration number 9438771.

Date of enforcement: 02.01.16
Melting terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must cease to stop using this website. By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our Melting Message's use of cookies in accordance with the terms of our privacy policy.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order securely, and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. If you would like further information please read through our entire Privacy Policy. 

Copyright notice

All content available on Melting Messages website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, who own and control all the copyright and other intellectual property rights in our website and the material on our website; and all the copyright and other intellectual property rights in our website and the material on our website are reserved.

A user may, view pages from our website in a web browser; download pages from our website for caching in a web browser; print pages from our website; stream audio and video files from our website; and use our website services by means of a web browser, which is subject to the other provisions of this notice.

Except as expressly permitted by the other provisions of this notice, you must not download any material from our website or save any such material to your computer. You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes. Except as expressly permitted by this notice, you must not edit or otherwise modify any material on our website. You must not republish material from our website (including republication on another website); sell, rent or sub-license material from our website; show any material from our website in public; exploit material from our website for a commercial purpose; or redistribute material from our website, save to the extent expressly permitted by this notice.

neither the Content, the trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without Melting Ltd’s prior written consent

We take the protection of our copyright very seriously. If we discover that you have used our copyright materials in contravention of the licence set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials.

Limitation of Liability

Melting Messages will not be liable to any of its website users for any of the following, Interruption of business; access delays or access interruption to the; data non delivery, miss delivery, corruption, destruction or other modification; loss or damages of any sort incurred as a result of dealings with or the presence of off-site links on the site; computers viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party sites; any inaccuracies, omissions or misleading, false or deceptive statement in content; or events beyond reasonable control.

Melting Messages will not be liable to you whether under the law of contact, the law of torts or otherwise in relation to the contents of, or use of, or otherwise in connection with, this website: to the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. Due to the differing between each countries, our Limitation of Liability we be enforced to the maximum extent permitted by applicable law.


You hereby indemnify Melting Messages and undertake to keep Melting Messages indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Melting Messages to a third party in settlement of a claim or dispute on the advice of Melting Messages legal advisers) incurred or suffered by Melting Messages arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.


Melting Ltd may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

These terms and conditions, together with all Melting Messages Policies, constitute the entire agreement between you and User in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Your use of this Website and any purchase by you of any goods from Melting Ltd shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts. These terms and conditions will be governed by and construed in accordance with English Law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of England


Although this web site is constantly up dated with new products added and discontinued products removed, sometimes errors can be made. Where a Product listed on this site has been discontinued or is out of stock we cannot adhere to our estimated delivery time, you will receive an email or telephone call notifying you of this. However, we always aim to please our customers and rely on our customers returning for future purchases and them to recommend us to friends and family. We also reserve the right to cancel any order where a mistake has been made with the pricing of a product.